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BEST is working hard to improve the quality of services given to the commuters. Various cadres of authorities closely monitor the services for maintaining the Punctuality, Reliability, and Regularity. It is said that the city can be considered as normal if the BEST bus is seen plying on its roads. BEST gets immense satisfaction when a bus is seen plying during the heavy monsoon when everything else stands still. Just as food, clothing and shelter are considered to be the basic needs, in the same manner the BEST bus also has become an integral part in the life of the citizens of this Mumbai. Passenger's suggestions, queries, and complaints are heard/examined and rightful decisions are taken.

CONTACT US FOR

General Bus Operation information: 1800 22 7550

Emergency & Accident:

Traffic Control Room/Bus Control Room Tel no - ((91-022) 24137937 / 24143611 / 24184489 / 24146262
Ext - 801
Fax - 24146532
  • Refund of Passenger Balance :
Superintendent Ticket and cash
1st floor,
Traffic Administration Building,
Wadala Depot,
Mumbai 400 031,
Maharashtra, India.
(91-022)-24183360
-24157179

  • Accident and Claims :
2nd Floor, Mumbai Central Bus Depot,
Mumbai Central,
Mumbai, Maharashtra,
India.
(91-022)-2308 7393

  • Lost Property Claims :
Senior Administrative Officer ( Traffic )
2nd floor,
Traffic Administration Building,
Wadala Depot,
Mumbai 400 031,
Maharashtra, India.
(91-022)-2412 8596

C) DEPOTS:

 

DEPOT

DEPOT MANAGER

 CONTACT NUMBER

01

COLABA

S.R.Singh

(91-022) 22842090, 22856262 Ex.867

02

BACKBAY

A.S.Bhor

(91-022) 22185541, 22185794

03

CENTRAL

V.G.Kulkarni

(91-022) 23079951, 23087393

04

WORLI

V.A.Sagare

(91-022) 24227686, 24224420

05

WADALA

S.B.Kalantre

(91-022) 24145237, 24128845, 24146887

06

BANDRA

A.V.Kamble

(91-022) 26421981, 26423602

07

DHARAVI

N.Y.Vichare

(91-022) 24091232, 24074648

08

ANIK

S.G.Shetye

(91-022) 24074445, 24074336

09

PRATIKSHA NAGAR

S.S.Khodade

(91-022) 24081606, 24081605

10

DEONAR

H.L.Pai

(91-022) 25564136, 25563386

11

SHIVAJI NAGAR

C.R.Dadas

(91-022) 25588248, 25588466

12

GHATKOPAR

S.G.Gaikawad

(91-022) 25113432, 25114858

13

KURLA

S. R. Jadhav

(91-022) 24076955, 24078213

14

VIKHROLI

A.H.Karkare

(91-022) 25170166, 25171157

15

MAROL

C.H.Rane

(91-022) 28221790, 28328501

16

SANTACRUZ

S.G.Awade

(91-022) 26615341, 26616705

17

GOREGAON

D.P.Chindarkar

(91-022) 26761953, 26761955

18

OSHIWARA

P.B.Wagh

(91-022) 26761848, 26761985

19

MAGATHANE

S.A.Sawant

(91-022) 28860400, 28860864

20

DINDOSHI

J.A.Surange

(91-022) 28400613, 28400109

21

MAJAS

G.S.Mungekar

(91-022) 28320180, 28327084

22

POISAR

S.N.Kulkarni

(91-022) 28051618, 28052354

23

GORAI

H.N.Vaze

(91-022) 28671965, 28678129

24

MALVANI

K.E.Karode

(91-022) 28808873, 28808874

25

MULUND

R.K.Magare

(91-022) 25694659, 25694938

 
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