In
Mumbai electricity is supplied by 3 agencies. The
BEST Undertaking covers South Mumbai from Colaba to
Mahim / Sion. M/s Reliance Infrastructure Ltd.
covers North Mumbai from Bandra to Dahisar and Kurla
to Vikhroli. The North Eastern portion comprising of
area between Kanjur marg and Mulund is catered by
MSEDCL.
As far as BEST Undertaking is concerned, besides
supplying electricity it also caters to local
transport to the entire Brihan Mumbai region. There
are 4 important services offered, these are:-
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Giving new connections which also include
augmentation in an existing installation. |
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Billing and corresponding complaints
redressal. |
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Service for restoration of electric supply in case of
interruption. |
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Installation of street light in megacity area. |
For
administrative convenience, the area of operation is in
two zones which are demarcated by a line between Haji
Ali, Mumbai Central and Mazgaon. However, the Customer
Care Departments are divided ward-wise and Operation &
Maintenance are divided into five zones and Erection
Department divided into three zones.
The Deputy General Manager (Electric Supply): is
the overall in-charge of the Electric Supply Branch.
Assistant General Manager (Electric Supply), AGM (ES)
Address : 1st Floor, Electric House, Colaba,
Mumbai- 400001.
Contact No : 22830284, 22831950, 22799501,
22799510.
Chief Engineer Regulatory Cell, CERC is the
in-charge of all the Regulatory matters and Power
Management Activity of the Undertaking.
Address : 1st Floor, BEST Multistoried Annex
Building, Colaba, Mumbai- 400001.
Contact No : 22856262 Ext 599.22811257,
Chief Engineer Customer Care, CECC is the
in-charge of all the Customer Care Departments, Training
& Industrial Engineering Department, Energy Audit, IT
Projects and MRE Department.
Address : 3rd Floor, Multistoried Building,
Colaba, Mumbai- 400001
Contact No : 22856262 Ext.563, 562, 566.
Chief Engineer Planning, CEPL is the in-charge of
Planning, Projects , Street Lighting, Stores, Material
Testing & Standard and T & E Departments.
Address : 7th Floor, BEST Multistoried Annex
Building, Colaba, Mumbai- 400001.
Contact No : 22841094 Ext. 105, 22856262 Ext.
583.
Chief Engineer Maintenance & Works is the
in-charge of all divisions of Operation & Maintenance,
Construction, Erection and Safety Cell .
Address : 6th Floor, BEST Multistoried Annex
Building, Colaba, Mumbai- 400001.
Contact No : 22841094, 22856262 Ext. 504,
22883280. |
